Last updated: 1st August,2026
This policy explains what personal data we collect, why, and how it’s handled when you visit or shop with us.
Information We Collect
When you browse our site, place an order, or contact us, we may collect:
- Contact details: name, email address, phone number, shipping/billing address
- Order information: items purchased, order value, payment status
- Payment information: processed securely by our payment partner, Razorpay, we do not store your card, UPI, or banking details on our own servers
- Account information: if you create an account, your login email and order history
- Technical data: IP address, browser type, and cookies used for basic site functionality and analytics
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates, shipping confirmations, and tracking details
- Respond to customer service inquiries
- Improve our website and product offerings
- Send occasional updates about new products or offers, only if you’ve opted in
We do not sell or rent your personal information to third parties.
Third-Party Services We Use
To operate our store, we share limited necessary information with:
- Razorpay (payment processing) — handles your payment details securely; see Razorpay’s privacy policy for details
- Shiprocket / courier partners (order fulfillment) — receives your name, address, and phone number solely to deliver your order
- [Email/SMS provider, if used] — for order confirmations and updates
These providers are only given the information necessary to perform their specific service and are not permitted to use it for other purposes.
Cookies
Our site uses cookies to keep your cart contents saved, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some site features (like the shopping cart) may not work properly without them.
Data Retention
We retain your order and account information for as long as necessary to fulfill orders, meet legal/tax obligations, and resolve any disputes. You may request deletion of your personal data at any time by contacting us (see below), subject to any legal requirement to retain transaction records.
Your Rights
You may:
- Request a copy of the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data, where legally permitted
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at dmtarbiyahstore@gmail.com
Children’s Privacy
While many of our products are designed for children, our website and checkout process are intended for use by parents/guardians or adults over 18. We do not knowingly collect personal information directly from children.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, reach out to us at:
- Email: dmtarbiyahstore@gmail.com
- Phone/WhatsApp: +91-8899996468