Order Processing
All orders are processed within 1–2 business days of being placed. Orders placed on Fridays, weekends, or public holidays are processed the next working day.
Delivery Timelines
| Location | Estimated Delivery |
|---|---|
| Srinagar (local) | 2–4 business days |
| Other major metros | 3–6 business days |
| Rest of India | 5–10 business days |
Delivery timelines are estimates provided by our shipping partners and may vary due to courier delays, weather, or regional restrictions beyond our control.
Note: Please ensure that the shipping address provided is accurate. We are not responsible for orders lost or delayed due to incorrect address information.
Shipping Charges
- Orders are charged a flat shipping fee of ₹120, calculated at checkout based on weight and destination.
- Free shipping is available when a valid coupon code is applied at checkout.
Order Tracking
Once your order ships, you’ll receive a tracking link via SMS / WhatsApp to follow your package until it arrives.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery at +91-8899996468 with photos of the item and packaging, and we’ll arrange a replacement or refund.